![]() ![]() Configure a pre-chat question.Ĭonfigure a pre-chat question to ask your Contacts for an email address. Without the Airtable integration With the Airtable integration Step 1. This current documentation is dedicated to your Airtable Admin and explains how to link your Airtable Base to Xeno. This is a great way to supplement the Contact details that Xeno already provides by default (such as: location, IP address, local time, etc.). With this custom Airtable integration, you can now push your own Contact details from your Airtable Base into Xeno in order to automatically populate your Xeno live chats with your Contact details (such as: first name, last name, email, revenues, etc.). We have developed a custom Airtable integration for you to connect your existing Airtable Base (if you have one) to Xeno. ![]() Quick intro about Airtable in regard to Xeno If you want to see a specific URL type officially supported in this extension you can request it through this form.Important note: In order to make this integration work, you need an “email” column in your Airtable Base. How can I make the URL preview extension display an unsupported URL type? The URL preview extension, on the other hand, won't display anything until you select a record in one of your base's tables that contains a supported URL. If you don't change the content of the embed extension it will always display the same content. The embed extension works in a similar fashion, as it also displays the contents of a URL of an external site in the extension, but it has one primary difference: the contents of the embed extension remain until you change that URL in the extension's settings while the URL preview extension's content can change dynamically. How is the URL preview extension different from the embed extension? Here are some common questions and answers about the URL preview extension. You can interact with this preview directly from the dashboard or, if you prefer, after making the extension display in full screen mode. The URL preview extension displays a preview for the currently selected field, or a specific field (selected in the extension settings) if it has a valid URL for one of the supported services. If you'd like support for another URL type you can request it through this form or by clicking the link displayed by the extension when a record with an unsupported URL is selected in your base. ![]() Google Drive folder and file share link URLs.Step 2: Use share link to copy rewritten URL.Airtable URLs (share links only such as ).Only collaborators with editor access and above can install and configure this extension but all collaborators will be able to see the preview.Ĭurrently, the URL preview extension only works with the following URL types:.One of the supported URL types (see below).However, it has the following requirements: The URL preview extension requires no setup and has no settings to adjust. Note that apps are a premium feature available on bases within workspaces that are on either a Pro or Enterprise plan. ![]() It works best with links to popular audio and video platforms as well as other Airtable bases. You can use it to preview content without the need to open a new window or tab to visit the page directly. The URL preview extension allows you to preview specific types of URLs stored in records in your base directly from the extension. ![]()
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